Last updated: September 2026
Who we are
Colsec Ltd (“Colsec”, “we”, “us” or “our”) is a UK manufacturer of modular coldrooms, bespoke coldstores and insulated panel systems.
This Privacy Policy explains how we collect and use personal information when you visit our website, contact us or submit information through our online forms.
Information we collect
When you contact us or submit an enquiry, we may collect information such as your name, company name, email address, telephone number, address and any other information you choose to provide.
We may also collect technical information about your use of our website, such as your IP address, browser and device information, pages visited and other information collected through cookies and similar technologies.
How we use your information
We may use your personal information to:
- Respond to enquiries and requests for information
- Prepare quotations and provide our products and services
- Contact you about an enquiry or existing business relationship
- Process information submitted through our website forms
- Maintain and improve our website and services
- Understand how our website is used
- Meet our legal and regulatory obligations
- Protect the security of our website, systems and business
- Send information about our products and services where permitted
We will only use your personal information where we have a lawful basis to do so.
Website forms
Information submitted through our website forms is used for the purpose for which it was provided, such as responding to an enquiry, preparing a quotation or dealing with a specific request.
Please only provide information that is relevant to your enquiry or request.
Cookies and analytics
Our website uses cookies and similar technologies. Some are necessary for the website to function, while others may be used for analytics, advertising or other purposes.
Where required, we will ask for your consent before using non-essential cookies or similar technologies. You can manage your preferences through the cookie controls provided on our website.
Marketing
Where you choose to receive marketing communications from us, we may use your contact information to send you information about our products, services and other relevant updates.
You can withdraw your consent and stop receiving marketing communications at any time by contacting us at [email protected].
Embedded content
Some pages on our website may include embedded content from third-party websites, such as YouTube videos.
When you view a page containing embedded content, the third party may collect information about your use of the content and may use cookies or similar technologies in accordance with its own privacy and cookie policies.
Where applicable, you can manage your cookie preferences through the cookie controls on our website.
Who we share your Information with
We may share personal information where necessary with organisations that provide services to us, professional advisers, insurers, credit reference agencies, regulators and other relevant organisations.
Information may be shared where necessary to provide our services, assess credit arrangements, operate our website and systems, obtain professional advice or comply with legal obligations.
We do not sell your personal information.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to provide our services, maintain business records, comply with legal and accounting requirements, resolve disputes and establish or defend legal claims.
Different types of information may therefore be retained for different periods.
Your rights
Under UK data protection law, you may have rights to access, correct or request the deletion of your personal information. You may also have rights to restrict or object to certain processing and, where applicable, withdraw your consent.
If you would like to exercise your rights or have a question about how we use your information, please contact us at [email protected].
Complaints
If you have concerns about how we use your personal information, please contact us at [email protected] so that we can try to resolve the issue.